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FAQs Archive - Patient Care Boards | Patient Communication Boards

Q: Can I customize my boards?

Absolutely! The best part of boards using inserts is the ability for Hospitals and their Departments to tailor a board that fits their needs.

Q: What sizes do the boards come in?

Boards are available in ANY custom size, but we stock the following standard sizes: 18" x 24", 24" x 24", 24" x 36", 36" x 48". All sizes are sized to the insert.

Q: Can I get a sample of my insert before purchasing?

We send PDF inserts for sign-off on every job and, in rare cases, we will send an insert if the client needs help with sizing.

Q: What kind of client/billing information do you need?

Billing and Ship To addresses, tax-exempt status and certificate.

Q: How does the design process work?

You'll provide us with the basics - size, content, hospital logo, department/need. We can help by supplying similar boards for reference. Once we determine how complicated your design is we will quote design fees (usually $100-$225) which include design and 2 revisions. Most clients need to go through their internal channels for final approvals.

Q: How does shipping work?

We ship FOB our dock and add costs to the final invoice. Alternately, we can ship 3rd party with your FedEx number. Small orders (less than 10) are usually shipped in batches of 2. Large orders are shipped ground and are boxed on skids.

Q: How do I install the board?

Simply snap out any two sides of the frame. Use the provided screws to secure the board to the wall through the pre-drilled holes.

Q: How do I clean the board?

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FAQs

Can I customize my boards?

What sizes do the boards come in?

Is there a minimum amount I need to purchase?

Can I get a sample of my insert before purchasing?

What kind of client/billing information do you need?

How does the design process work?

How do I order?

How does shipping work?

How do I install the board?

How do I clean the board?